Buying an inspection system is just the start. We install it, train your team, keep it calibrated, and stay on call — so your line keeps running and your yields stay high, year after year.
A complete service program around your Magic Ray inspection and PCB handling systems — engineered support, not just a sales handoff.
We deliver, set up and fully commission your system on your floor — including line integration, first-article setup and AI-assisted program creation to get you inspecting fast.
Hands-on training for your operators and engineers — programming, daily operation, defect review and best practices — so your team gets the most out of the machine from day one.
Scheduled calibration and preventive maintenance keep your system accurate and repeatable — protecting measurement integrity and avoiding unplanned downtime.
Fast remote diagnostics and assistance — many issues are resolved without a site visit, getting your line back up quickly while keeping support costs down.
When hardware needs hands-on attention, on-site service is available — for setup, maintenance and repairs that can’t be handled remotely.
Genuine spare parts for your inspection and handling systems, sourced through Magic Ray — keeping your equipment supported for the long run.
Inspection programs are built and optimized for your boards using Magic Ray’s AI-assisted tools — cutting setup time and reaching reliable detection with minimal false calls.
Not sure which system fits, or how to dial in your process? We help you choose the right configuration, optimize inspection strategy and improve first-pass yield.
The best way to evaluate an inspection system is to see it run on real boards. At our demo center in the Chicago area, you can watch Magic Ray systems in action — and bring your own boards to test.
We help you choose the right system and configuration for your products and volumes.
Delivery, integration and full commissioning on your line, with programs ready to run.
Your operators and engineers learn to run, program and get the most from the system.
Ongoing calibration, maintenance, remote and on-site support — for the long run.
Whether you need service on an existing line or you’re evaluating your first inspection system, we’re here to help.